Business name: Custom Plate Frames AU
ABN: 54764790825
Website: customplateframes.com.au
View Privacy Policy (https://customplateframes.com.au/privacy-policy)

 

PRICING
All products are priced in Australian and include GST. Prices are subject to change at any time.

REFUND POLICY
The customer may request a refund in the following events:

Where the products are delivered in a faulty or damaged condition. (where products are damaged in transit and proof is provided by the customer, Custom Plate Frames AU will send a replacement set)

Where the incorrect products are delivered.

Where the products do not meet the specifications of the confirmed order.

In any other event, there shall be no entitlement to any refund.

To request a refund the customer must:

Contact Custom Plate Frames AU hello@customplateframes.com.au in the first instance within 7 days of receiving the products.

Explain the situation and return the supplied products in an unused state to PO BOX 411, HELENSVALE PLAZA, QLD 4212.

Approved refund will be made to the customer using the following methods:

Refund of any fees that were paid via PayPal shall be processed as a refund to the account/card that was used in the original transaction.

COMPLAINTS
Any complaints about our products or services should be directed to Custom Plate Frames AU and communicated via hello@customplateframes.com.au.

SECURITY POLICY
All communications between your browser and this website are encrypted using SSL technologies. We do not collect or store credit card or other payment information on our website. Online payment processing for Custom Plate Frames AU orders is performed via PayPal.com/au.

During the order process, you will be re-directed to paypal.com/au where you can complete your card payment details, after which you will be directed back to cuatomplateframes.com.au and provided with a confirmation of your order via email. We do not collect or store payment information on customplateframes.com.au.